Our eLearning Experts

Meet Skillsoft's experienced team of eLearning experts from a variety of engineering and IT backgrounds

Skillsoft uses the best-and-brightest subject matter experts for our video-based courses, our virtual instructor-led courses (Live Learning), and our mentors. Use the links below to learn more about our SMEs and their credentials!

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Skilloft Experts - All
Andy Alfred

Andy Alfred has over 5 years experience in the IT and Engineering fields. He has worked in various professional capacities across the industry such as QA Engineer, Web and Game Developer, Business Technology Manager, and IT Consultant. Andy holds a degree in Electrical and Computer Engineering and has acted as a subject matter expert in a number of online developer oriented courses. Some of Andy's areas of specialty are Objective-C, C, C#, ActionScript, Java, HTML, Javascript, and PHP.

Joe Barrett

Joe Barrett is a Microsoft Certified Trainer and a Microsoft Certified Professional Developer in Enterprise Technologies, Data Access, and Web Development on .NET Framework 4.0. A seasoned instructor with over twelve years of classroom experience, his instructional specialties include Visual Basic.NET, C#, SQL Server, and Access VBA Programming.

Emily Berry

Emily Berry is an avid follower of technology and business trends. Over her nineteen year career she has managed teams, implemented Microsoft solutions, and taught thousands of students. She is a PMP, MCDBA, MCSE, MCITP, and an MCSA. With an MBA specializing in leadership and supply chain management Emily's project management classes not only prepare students for the professional exam but also cut through the PMBOK copy to focus on the business application.

Brigitte Birze

Brigitte brings great depth and breadth of knowledge from over 25 year in Corporate IT and Engineering in many verticals. Brigitte has experience teaching and developing in many diverse technologies including XML, Java, C++,  SQL, UML, DOM, SAX, JAXB,  JSP,  and different software processing including Agile, SCRUM, and Waterfall.

Jean Boulet

Jean Boulet has over 10 years' experience developing applications and training application developers. In addition to extensive experience with Javascript, he is fluent in Java, C#, and HTML. He is currently working with Node.JS and MongoDB as well.

Robert Bragdon

Robert brings to the Skillsoft Mentoring team 12 years of IT experience from the telecommunications industry. He has been in roles ranging from technical support to network administrator. In addition to his experience, Robert holds numerous Microsoft, Cisco, and CompTIA certifications. He is eager to provide learners with support, guidance, and encouragement in IT topics such as MCSE, CompTIA A+, and CCNA.

Greg Brewer

Greg Brewer is an information technology professional with 18 years of experience. As an Infrastructure Architect, Greg combines his of computer science degree, IT training and years of progressive industry experience in 24x7 mission critical environments to deliver technology solutions that meet specific business needs. Specializing within the infrastructure domains of storage, server, and virtualization, Greg has gained valuable experience and exposure across all aspects of the IT solutions design, deployment, and operations lifecycle.

Jeff Bryenton

With over 15 years of IT experience, Jeff has a talent for making complex topics easy to understand. Prior to joining the Skillsoft team, Jeff worked as an A+ technician, technical support specialist, and later moved into the role of quality assurance trainer. A perfect fit for Mentoring, Jeff holds a variety of certifications, including MCSE, MCDBA, MOS, CCNA, A+, Network+, Security+, Server+, Linux+, OCA, and EMCST.

Jamie Campbell

With almost 25 years as an IT consultant, marketing communications expert, and professional writer, Jamie Campbell is a technology enthusiast with a passion for gadgets and a flair for problem solving. He's worked in the IT, publishing, and automotive industries, and he's also an accomplished graphic designer.

David Castillo

David Castillo is a learning and development professional with 15 years of experience. He has extensive experience in many areas of Amazon Web Services. David also possesses strong skills in Flash, ActionScript, HTML5, CSS, and JavaScript. In addition, he has knowledge and experience with Captivate, Articulate Storyline, Articulate Studio, and SharePoint.

Matthew Crabbe

Matthew has been training in the IT industry for over 10 years and has extensive knowledge in PCs, network administration, and network security. Since joining Skillsoft, his interests have expanded into project management disciplines, which has kept him actively involved in the PMI accreditation process for Skillsoft content. Matthew approaches each learner with a positive attitude and brings valuable hands-on experience to his role as an online instructor, content developer, and technical writer. His certifications include: PMP, CEH, CISSP, CCNP, MSCE, MOS, A+, Network+, Server+, and Security+.

Bill Crider

Bill Crider has 12 years of experience in computer information systems and information technology. For the past 7 years, he has worked extensively with development and implementation of SharePoint technology, including Portal Strategy and governance, installation, configuration, and various customization projects. In addition, he has experience in a wide variety of Microsoft technologies and .NET application development.

David Dye

David Dye is a Microsoft Certified Trainer with over 10 years of experience in database administration, SQL programming, and computer forensics. In 2007, he received SQL Server Magazine's Innovator of the Year runner up award. He regularly posts on the MSDN SQL Server forums where he also serves as a moderator, and is a contributor at SQLCLR.net.  David also works as a software developer using VB.net and C#, and has worked extensively in SharePoint development.

Paul Engin

Paul Engin is a New Media consultant who brings over 15 years of experience covering a broad spectrum of knowledge from 3D animation and interactive development to social media and design. He co-presented at the American Society for Training & Development (ASTD) International conference and Exposition speaking on the topic of "Serious Gaming". Paul holds a Masters of fine arts degree in computer animation from Rochester Institute of Technology and a Bachelors of fine arts degree in computer graphics from the University of Massachusetts at Amherst.

Steve English

Steve English has been writing training materials, documentation, and code for more than 20 years. His excellent technical communication skills, years of acting experience, and full command of the Microsoft Office suite combine to make him a naturally effective instructor. He was born in Baltimore and graduated from the University of Maryland.

Jay Ferron

Holding close to a dozen certifications, Jay Ferron has taught courses on a variety of networking subjects at corporations and colleges. He has managed the development, and implementation of e-commerce web sites, and hosting facilities, as well as consulted with internet providers on infrastructure designs, and security. Jay has presented at APCUG, Comdex, Interop, ISPCON, Microsoft Tech-Ed, WPC, and Web 2.0.

Bob Flisser

Bob Flisser has been providing computer training since the 1980s. In the early 1990s, he added print, multimedia and web development to his skills. He has had several video courses published, and is the co-author of a dozen books of computer tips and shortcuts. As the training director of Software School, Inc., Bob has written courseware and magazine articles and has created and run corporate training centers. Bob is a graduate of The George Washington University. You can read his blog at www.flisser.com and follow him on Twitter @BobFlisser and on Google+.

Leon Gallegos

With over 15 years experience in corporate training and consulting, Leon Gallegos has provided services ranging from implementing large enterprise Microsoft solutions to developing custom software course material. Leon has taught both instructor-led and virtual classes, specializing in Microsoft Office, Microsoft Project, and Microsoft SharePoint.

Isabel Garcia

Isabel Garcia is the founder, and owner of Double Click Trainers, a computer training company based in Austin, Texas for the past 13 years. She is an international corporate trainer, and speaker, and teaches over 20 titles of software including most end-user applications from Intro through Advanced levels.

Tiffany Gelbart

Tiffany Gelbart has been teaching people how to use Microsoft Office for the past 13 years. In addition to teaching classes at New Horizons, Bristol-Myers Squibb, and Temple University, she has served as a Web-based training facilitator. Tiffany credits her relaxed instructional style with helping people achieve their technical and professional goals.

Darren Gibson

During Darren's 15 year tenure at Skillsoft, his many duties have included online instructor, content developer, technical writer, and technical support specialist. He is an accredited PRINCE2 Facilitator and is PMP certified. Darren also holds a wide range of professional IT certifications from CompTIA, Microsoft, Cisco, and (ISC)².

Allen Goldberg

Allen Goldberg is a project manager and trainer who has delivered thousands of seminars and courses over the past three decades. Currently specializing in webinars and video instruction, Allen is an expert trainer on Microsoft Office, Microsoft Office 365, cloud applications, and security.

Mickey Gousset

Mickey Gousset is a Principal Consultant for Infront Consulting Group, a consulting company focused on the Microsoft System Center family of products. He focuses mainly on System Center Operations Manager, Service Manager, and Orchestrator. He is a Microsoft ALM MVP, a Microsoft Certified Professional, and lead author of several books, including "Professional Application Lifecycle Management with Visual Studio 2012" from Wrox Publishing. Mickey runs ALM Rocks! (http://almrocks.com), and speaks on ALM, Visual Studio, TFS, and System Center topics at various user groups, code camps, and conferences around the world.

Jeff Grant

While working in forestry management, Jeff became interested in many of the new technologies being used in the industry. This prompted him to embark on a career in IT, providing services ranging from computer diagnostics and repair to small business network design and configuration. With over nine years of IT experience, he is a valued technical writer/editor, online instructor, and excels in learner collaboration. Jeff instructs and authors course materials in numerous disciplines, including A+, Network+, Server+, Green IT, MOS, MCSE, CCNA, and EMCST.

Clive Herman

Clive Herman has over forty years of experience in Business Intelligence, Enterprise Security and Voice Networks. For the past 25 years he has been recognized as a leading Global Enterprise Consultant and Technical Trainer. Clive has also designed and delivered custom courses on ASP.NET development, IIS security, and Test-Driven Development for a diverse group of System Architects, Developers, and Systems Administrators at major international organizations.

Rob Huddleston

Rob Huddleston is a member of the design faculty at the Art Institute of California, Sacramento, where he teaches programming and design, focusing heavily on mobile design and development. He is currently pursuing a Masters of Applied Sciences in mobile application development from the University of Denver. Rob has been teaching since 2000 and building web sites since 1994. He is the author of nine books on web design, Adobe products and mobile. He is also an Adobe Certified Professional, Adobe User Group Manager, and Adobe Community Professional.

Ashley Hunt

Ashley is an accomplished learning professional with a broad base of experience ranging from Project Management, PMP®, Microsoft Applications, Public Speaking, Live E-Learning, Classroom Training, Course Development, and Professional Development spanning over 15 years. Ashley is involved with creating offerings for Skillsoft's custom team section as well as Project Management Training for key clients. She has led large training initiatives for organizations, and performed front-end consulting on key customer engagements, both national and international, as well as developing comprehensive learning curricula that integrate Live E-Learning, Instructor-Led Training, Classroom Training, and off-the-shelf products.

Byron Hynes

Byron Hynes is an Enterprise Technology Strategist, author, trainer, and consultant. He is a Microsoft Certified Trainer (MCT) and holder of multiple Microsoft and Cisco certifications. He has designed and configured several large Exchange, Active Directory, Windows Server, and Remote Access/VPN deployments for military, commercial, and small business clients. He has spoken at several Microsoft conferences and events in Europe, Canada, and the US, and was awarded the Microsoft Most Valuable Professional (MVP) Award in the Windows (Security) category.

Amanda Jones

Amanda Jones is an information technology professional with 11 years of experience. As a Senior Programmer Analyst, she utilizes her combination of education, training, and years of progressive industry experience in 24x7 mission critical environments to deliver technological solutions that meet specific business needs. Specializing within the domain of data storage, modelling and reporting, Amanda has gained valuable experience and exposure across all aspects of the IT data solutions design, deployment, and operations lifecycle.

Chris Keenan

Chris Keenan has over 10 years of experience in the IT field. During this time he has worked in various roles in the industry including web developer, instructional designer, training specialist, and subject matter expert. He has been responsible for the research, development, and implementation of course curriculum both in a classroom setting, and online environment, and has acted as a subject matter expert in a variety of developer oriented content. Chris holds multiple professional IT certifications, and his areas of specialty include HTML5, web, and application development on the .NET Framework, Visual Basic, C#, JavaScript, and Java.

Joe Khoury

Joe Khoury is a Professional Engineer, IT Consultant, and Entrepreneur. As a professional engineer, he has logged over 8000 hours managing projects. Driven by entrepreneurial motivation, Mr. Khoury has founded and sold two IT-based businesses and has been involved in the eLearning market for the better part of 12 years. Mr. Khoury writes for an IT-based eLearning blog and is a published author for the IEEE. He often speaks at IT conferences on technology-based subjects globally.

Albert Kirkpatrick

Albert is a consummate training and consulting professional with 20 years of experience working with clients across the nation on projects big and small. He is a Microsoft Certified Trainer (MCT), and MCSE holding several additional Microsoft certifications. Albert specializes in Microsoft network technologies such as: SQLServer Administration, Active Directory and Hyper-V. He has particular expertise in System Center Configuration Manager and Operations Manager which he has worked on for nearly 19 of his 20 years in the industry.

Raymond Lacoste

Raymond Lacoste is a Cisco Certified Systems Instructor (CCSI) who has dedicated his career to teaching others. For fifteen years he has been teaching and guiding others in the world of IT. Starting out as a Mentor at Skillsoft, he helped students with their studies, explaining various Cisco, Microsoft and industry related concepts in ways that improved the students understanding. Now he spends his days at Skillsoft teaching the CCNA and CCNP Routing and Switching track. He has taught over 150 Cisco classes in addition to the countless practice labs, demonstrations, hands-on labs and Student Guides he has developed to complement the classes. However, it's not just about teaching, it's also about learning. To date Raymond has passed over 100 IT certification exams as he continues to keep his learning and knowledge up to date. His certification wall includes various Cisco certifications, Microsoft certifications, CompTIA certifications, and the ISC2 CISSP (Certified Information Systems Security Professional) designation. He is the author of the Cisco CCNP TSHOOT 300-135 Official Cert Guide. He was also awarded the Cisco Sirius Top Quality Instructor award in 2013 and 2014.

Mark Lassoff

Mark Lassoff has taught programming and web development since 2001. From HTML, CSS, Javascript, and Ajax to iOS and Android mobile application development, he has delivered courses to the Department of Defense, Lockheed Martin, Discover Card Services, and Kaiser Permanente. In addition to providing traditional classroom training, he is the owner of LearnToProgram.tv, Inc.

Larry LeBlanc

Larry joins the Mentoring department with over 10 years of customer and technical support experience. He has a passion for continuing education and his experience in customer relations serves him well in his role as Mentor. Larry holds several Cisco, CompTIA, and Microsoft certifications. He continues to add to his credentials, as he instructs and authors course materials on areas such MCSE, A+, Network+, Security+, and CCNA.

James Lee

James Lee is the founder and president of Onsight Learning, a software development and technical training company. James has been teaching courses on software engineering and programming languages for the past 20 years in both corporate and academic settings. He is fluent in Perl, Python, Clojure, Java, JavasScript (including AngularJS), C, C++, and Ruby. James has also co-authored books on Perl and Linux.

Gary Leenhouts

Gary Leenhouts has been involved in IT training for over 18 years. He holds certifications in Microsoft and IBM technologies. Teaching adults has always been his passion.

Patrick Loner

Patrick Loner is a Microsoft Certified Trainer, network administrator, and network consultant with over a decade of experience administering Windows networks. He teaches courses on multiple versions of Microsoft Windows Server, Microsoft Exchange Server, Microsoft Windows 8, and Microsoft System Center Configuration Manager 2012. He also helps clients with Microsoft Windows Server upgrades and migrations.

Russ Long

Russell Long is an instructor for VMware and Cisco courses. He holds several certifications related to IT including: CCENT, CCNA, Comptia, VCA and VCP. Russell is also a Cisco Certified Systems Instructor who specializes in routing and switching. Russell held IT positions from IT help desk to Server and Network Administrator over the course of his career. He has also consulted on numerous projects from small organizations to organizations with several thousands of users. Russell began teaching computer related technologies in 2010 and in 2012 made it a full time career. Russell has been working with computer technologies since 1998.

Tony Lowe

After earning his degree in Electrical Engineering, Tony began his career working on embedded systems whose code resided in GPS receivers, aircraft, and satellites. He started teaching early, training peers in coding languages and design practices. As a Sun Certified Instructor, he traveled throughout the United States, teaching and consulting on using Java. He has written code for various banking, insurance, and payment systems as well as for front-end, server side, and batch technologies.

Jay Maton

Jay Maton has over 20 years of experience in software development and quality assurance. He has managed QA teams with both local and offshore resources. Jay has also led automated testing initiatives in the insurance, inventory management, financial services, medical, broadcasting, entertainment, banking, and credit card services industries.

Drew McConnell

Drew McConnell is a software trainer and programmer. As a CompTIA Certified Technical Trainer, an Adobe Certified Flash Expert, a published musician, and a degree in Computer Science, his expertise range from coding, to video editing, music composition, game development, and even to learning environment design. He has been training since 2010 and began pursuing a masters in Learning Technologies in the summer of 2013.

John McLaughlin

After John completed his Computer Science degree, he approached software development head-on. He has 7 years of programming experience and holds multiple Microsoft Technology Specialist (MCTS) certifications. He is also a Microsoft Certified Solutions Developer (MCSD) for Windows Store Apps and an Oracle Java Certified Professional. John continues to add to his certifications as he instructs and authors course materials for various topics, including C#, HTML5, JavaScript, and CSS3.

Mike McMillan

Mike McMillan is an instructor of Computer Information Systems at Pulaski Technical College in North Little Rock, Arkansas, as well as an adjunct instructor of Information Science at the University of Arkansas at Little Rock. Before becoming a college instructor, Mike worked as a programmer/analyst at Arkansas Children's Hospital, where he did database programming, as well as research on medical expert systems. He has also published several textbooks on computer programming.

Wesley Miller

Wesley Miller has acted as a subject matter expert in developing IT e-learning courseware, and has over 5 years of developer experience with C, C++, Java, JavaScript, HTML5 and relational database design. He has also developed several web applications and worked with the University of New Brunswick, where he designed and developed a relational database that was subsequently used for obtaining statistics for analyzing student retention on the university's Fredericton and Saint John campuses. Wesley has a Bachelors degree in Computer Engineering, as well as a Masters degree in Electrical Engineering, and specializes in systems design and programming.

Jon Mills

Jon has been helping Skillsoft learners for over 13 years. He divides his time between instructing and authoring course materials for difficult topics in the areas of IT security, Linux administration, SharePoint administration, and relational database systems, such as Oracle Database and SQL Server. Jon holds many professional IT certifications, including Oracle Certified Associate, Oracle SQL Expert, MCDBA, MCSE, CISSP, Certified Ethical Hacker, and CompTIA's A+, Linux+, and Security+.

Jacob Moran

Jacob Moran is a full time trainer with over 15 years of experience helping customers with his penchant for unraveling interlocking systems. Jacob teaches both entry level courses and advanced courses, delivering real world challenges for his students to work together to unravel. His skillset and numerous certifications are in the areas of administering Microsoft Server, Microsoft Virtualization, Microsoft SQL Server, Microsoft SharePoint Server, Microsoft desktops, and as a CCSI teaching Cisco devices (ICND1 and ICND2) and a CTT+ instructor teaching Network+.

Carlos Moros

Carlos Moros is an information technology and security consultant with 18 years of experience in network and security design, implementation, management, and training. Holding certifications such as CISSP, CCNP Security, and others, Carlos spends some of his time developing training content and communicating it to technical, sales, and managerial audiences.

Carl Mullin

Having worked as an ILT instructor in the onset of the technology boom, Carl is a seasoned IT professional and has been with Skillsoft for 17 years. His classroom experience serves him well as a trainer in Skillsoft authoring tools, an online instructor, technical writer, and content developer. Since joining Skillsoft, his interest in computer networking has expanded into project management disciplines. This keeps him busy as an active PRINCE2 Facilitator and key player in the PMI accreditation process for Skillsoft content. In addition to being SSGB, ITIL, and PMP certified, Carl holds multiple professional IT certifications from CompTIA, Cisco, Microsoft, and (ISC)².

Michael Murphy

Michael Murphy began his career in 1980 building spreadsheet applications on the predecessor of the AS400. He began supporting Microsoft software in 1985, MS-DOS based PCs and a variety of end user software. When NT 4 and Exchange 5.5 came out he quickly graduated to supporting those products and earned his first of many MCSEs. In 2003 he was hired as an IT evangelist by Microsoft's TechNet team and served the company for over 6 years, executing the Mid Atlantic Technical track launch events for Server 2003, Exchange 2007, Vista, Server 2008 and many others.

Randall Nagy

The President of Soft9000.com, Randall Nagy has served as both a Principal Software Development Engineer, as well as a Principal Trainer. The author of GPL Projects,  commercial software titles, as well as articles and books, Randall's 30+ year track record spans both architectural, as well as hands-on software development undertakings. Randall's passion for Android as well as other mobile platforms is a natural extension of his enthusiasm for ubitiquious computing challenges, as well as advanced operating system & embedded engineering topics.

Erin Olsen

Erin Olsen turned her passion for technology into a full-time career when she founded PCKeys in 1994. Since then, she has personally facilitated technology and business skills training for more than 67,000 people around the world. With a bachelor's degree in IT and a master's degree in Education with an emphasis in instructional technology, she has won many awards and presented at conferences throughout the world. She is a Microsoft Certified Trainer (MCT) and a Microsoft Office Specialist Master Instructor (MOS MI).

Josh Penzell

Josh Penzell is President of Creative Training Consultants, LLC, and has been delivering highly effective training, consulting, and coaching for more than ten years. Well versed in Apple iPhone and iPad technologies, he has published webinars on using the iPad and Cloud Computing. Josh also holds several Microsoft and Comptia certifications, and is one of only a handful of trainers with both the live classroom and virtual trainer designations of the CompTIA Certified Technical Trainer (CTT+). With a BS from Northwestern University and an MFA from Brooklyn College, Josh has been on the faculty at UNLV, CUNY-BMCC, and Brooklyn College.

Michelle Plumb

Michelle Plumb is a full-time Cisco Certified Systems Instructor (CCSI). She has 26 plus years' experience in the field as an IT professional and telecommunications specialist. She maintains a high level of Cisco, Microsoft and CompTIA certifications including CCNP Voice, MCSE, CompTIA A+, Network + and Project +. Michelle has been a technical reviewer for numerous books related to the Cisco CCNP Route and Switch, CCNP Voice and CompTIA course materials.

Brian Roach

Brian Roach is a Microsoft Certified Trainer with over 13 years of application development experience. His development specialties include WPF, MVVM, XAML, C#, T-SQL, VB.NET, and Database Design and Development.

Dan Robichaud

Dan has been with Skillsoft for a decade, bringing valuable hands-on experience to the team and extensive knowledge in PCs and network administration. His background in customer relations and training management is perfect for providing support, guidance, and encouragement to learners. Dan holds several Cisco, CompTIA, and Microsoft certifications. He continues to add to his credentials as he instructs and authors course materials on numerous IT topics, including CCNA, A+, Server+, Network+, Security+, MOS, and MCSE.

Charles Robinson

Charles Robinson is an information technology professional with 16 years of experience. As an IT Solution Architect, Charles uses his combination of computer science degree, IT training, and years of progressive industry experience in 24x7 mission critical environments to deliver technology solutions that meet specific business needs. Specializing within the Software and Application domains of Development and Information Systems, Charles has gained valuable experience, and exposure across all aspects of the IT solutions design, deployment, and operation's lifecycle.

Neal Rowland

Neal L Rowland has been and trainer and instructor for over 14 years. Delivering and developing courses in person, online, and on demand. Incorporating the latest technology, Neal enjoys staying on top of trends and educational research. Currently, he is a consultant at Microsoft and leads an instructional firm called The Crowd.

Bryden Ryder

Bryden began his career with Skillsoft as a Customer Support representative. This has given him valuable experience in interacting with high-end clients and becoming an expert on Skillsoft products and services. Bryden's background in customer relations translates well to his role in mentoring learners. He is currently instructing and authoring course materials in IT topics such as MCSE, MOS, A+, CompTIA Green IT Specialist, and CCNA.

Aaron Sampson

Aaron is a seasoned and experienced IT professional having started in the industry in 1995. With a primary focus on certified technical training he can be found most of the time in a classroom environment training primarily in network infrastructure and services. Aaron has also been involved with extensive practical implementations in a variety of technical and operational capacities including research and development, business strategies, project management and process analysis for clients requiring a wide variety of technology based solutions. Most of Aaron's experience has been in environments using Windows/Active Directory systems, SQL databases and Exchange messaging environments, but with multiple certifications as a Microsoft Certified Professional, upgrades, new versions and new technologies are continually pursued and new challenges always undertaken.

David Santana

David Santana is an author and trainer specializing in Microsoft Exchange, Microsoft Lync, Microsoft Sharepoint, and Microsoft Office 365. In 2011, he coauthored the Microsoft Office 365 Deployment Guide for Microsoft partners and delivered the original roll out of Microsoft Office 365 migration to all Microsoft partners.

Steve Scott

Steve Scott has been a software developer and IT Consultant for 16 years. Steve's career has been spent serving clients across the globe, responsible for building software architecture, hiring development teams, and solving complex problems through code. Now with a toolbox of languages, platforms, tools, and APIs, Steve rounds out his coding background with ongoing formal study in Mathematics and Computer Science at Mount Allison University.

Michael Shannon

Michael J Shannon began his IT career when he transitioned from recording studio engineer to network technician for a major telecommunications company in the early 1990's. He soon began to focus on security and was one of the first 10 people to attain the HIPAA Certified Security Specialist. Throughout his 30 years in IT he has worked as an employee, contractor, and consultant for several companies including Platinum Technologies, Fujitsu, IBM, State Farm, and MindSharp among others. Mr. Shannon has authored several books, training manuals, published articles, and CBT modules over the years as well. He has attained the CCNP Security, CISSP, ITIL Intermediate SO and RCV, and Security+ certifications in the security field. He is a technical instructor for Skillsoft specializing in all things security.

Drew Shefman

Drew Shefman has been professionally developing interactive experiences since 1996. He specializes in flexible development and architecture with Actionscript, which has led to projects that have included virtual simulation training for the cell phone industry, performance testing engines for the airline industry, off-shore rig training and visualization for the oil industry, engineering technical learning for the military, enterprise mission-critical high-volume order managing for the grocery industry, as well as dozens of other marketing, communication, and training interactive experiences.

Richard Slavin

Richard's many years in IT has given him a broad background in IT management and services, project management, process improvement, customer relations, teaching, and training management. His experience serves him well in providing support, guidance, and encouragement to learners in various areas of study. Richard holds several certifications, including PMP, MCSE, A+, Network+, Security+, ITIL, and CCNA.

Shane Spinney

With over 15 years of IT experience, Shane has a talent for simplifying complex topics for anyone struggling with their studies. He specializes in database-related technologies and is currently instructing and authoring course materials in Microsoft SQL Server, Oracle Database, and Linux administration. Along with his SSGB qualification, Shane holds multiple professional IT certifications such as MCSD, MCSE, MCDBA, OCA DBA, A+, Network+, and Linux+.

Brad Steele

Brad Steele has over 20 years of experience as a professional software developer. He is a Microsoft Certified Professional and has been developing web sites since 1994. Brad has been developing web sites using Content Management Systems for many years, and is both an Ektron Certified Developer and a trained EPiServer developer. Brad was responsible for the architecture and development of a site that won a 2006 Ektron All Star award, and has presented at the Ektron Synergy conference. Brad is an Ektron MVP, an active member in the Ektron Inner Circle, and is a contributing author in the upcoming Ektron Developer's Cookbook.

James Stephens

Jim Stevens is a certified Java and Microsoft .NET programmer, and has a Bachelor's degree in Computer Science. He is also registered as an NCCP Competitive Coach. Jim has worked in the IT industry for 15 years, from hands on installations and deployments, to mentoring students who are preparing for their own certification exams.?

Jonathan Summers

Jonathan Summers is a Microsoft Certified Trainer who has been teaching and consulting on Microsoft Server technologies for over 7 years. He has also provided remote and onsite support for IT staff, and end users at over 20 companies.

Lynn Tao

Lynn Tao has over 15 years of combined business, and IT experience. She has experience in different aspects of the IT/business industry including database consulting, business operations, and software development support, and IT and business content development. She is skilled in business analysis, training and development, research, and development, customer relationship management, process development, and improvement, and many others. She has her BCS, MBA, and a number of industry certifications including Professional Human Resource (PHR), Project Management Professional (PMP).

Peter Theriault

With over 15 years of experience in the IT industry, Peter's knowledge, hands-on experience, and enthusiasm to help learners makes him invaluable to the Mentoring team. He works as a trainer in Skillsoft authoring tools, an online instructor, and technical writer with expertise in networking and desktop technologies. Peter holds a variety of industry certifications, including ITIL, MOS, Microsoft SharePoint, MCSE, EMC Information Storage and Management, A+, Network +, and Server +.

Mario Vautour

Mario has been in the IT industry for 15 years, first as a telecommunications technical support analyst and now as a Skillsoft Mentor. He enjoys interacting with learners daily and looks forward to sharing his knowledge in IT subjects such as MCSE, MOS, A+, and Security+.

Peter Walls

Peter's accounting and business experience spans 4 decades. He spent twenty years as a management accountant developing advanced costing, stock control and monthly reporting systems for multi-nationals corporations, and became an associate member of the Institute of Chartered Management Accountants in London, UK in the late eighties. Since the early nineties Peter has worked closely small businesses across all industry sectors including manufacturing, distribution, service, construction and retail. Ever since he first used it in 1992, Peter's preferred accounting software has been QuickBooks. Peter recently established MasterQuickBooks.ie to support users of QuickBooks in his native Ireland.

Tim Warner

Tim Warner has 17 years of experience as a systems administrator, software developer, technical trainer, and author. Warner holds the Microsoft Certified Systems Engineer (MCSE) in Windows Server 2012 and SharePoint Server 2013, and has been published widely on various IT topics. His most recent title is Sams Teach Yourself Windows PowerShell v5 in 24 Hours for Pearson Technology Group.

Rafiq Wayani

Bringing over 25 years of advanced IT experience to each course, and adding his unique perspective, and "real world" tips, Rafiq has a knack for making complex topics easy to understand. In addition to being an engaging IT and networking instructor, Rafiq has extensive experience as a Systems Architect, Software Engineer, Database Administrator, and Project Manager. Rafiq holds multiple professional IT certifications including Microsoft Solutions Developer, Systems Engineer, Application Developer, Database Administrator, Trainer, Master Certified Netware Engineer, CompTIA A+, Microsoft certifications: MCP, MCSE, MCDBA, MCSD, and MCT. With his IT background, and impressive list of credentials, Rafiq is uniquely qualified to both teach and author courses on numerous IT topics including Microsoft, Linux, VMware, Active Directory, Oracle, SQL Server, .NET and more.

Jay Wengrow

Jay Wengrow is an experienced web developer and educator, having both a M.S. in Software Engineering and a M.Ed. in Administration and Supervision from Loyola University Chicago. He has extensive experience with Ruby on Rails in a variety of roles. He was the lead developer at Doggyloot, a successful e-commerce startup, and currently works at Apartments.com building complex enterprise systems from scratch. He launched his Anyone Can Learn To Code mentoring service last year, and has been teaching Rails to a variety of clients.

Adam Wilcox

Adam Wilcox is President and founder of Writ Wilcox, LLC, an information design company. He has trained and written training materials used by tens of thousands of Microsoft Office users. The author of over 20 courses on Microsoft Excel alone, he is in high demand as an Excel consultant. He also has experience as a radio producer, curriculum developer, manager of technical documentation, and instructional designer for eLearning.

Sarah Wischmeyer

Sarah Wischmeyer began her career as a software instructor, course developer, and solutions consultant in 1997. She continues to train adults in a wide assortment of topics, specializing in Microsoft and Adobe products. She also works closely with clients to create custom solutions for real-world business needs. It was her background in web design that led her to teaching SharePoint, beginning with SharePoint Designer 2007 for SharePoint Services 3.0. From designing the brand and layout, to equipping owners, to implementing custom workflows, to integrating forms, Sarah has worked with many organizations as they have transitioned to SharePoint.

Jason Yates

Jason Yates is a certified technical trainer who has worked as a consultant and systems administrator. His primary focus is Microsoft technologies including Windows Server 2012 and Windows 8. He began his career in 1998, specializing in networking and PC hardware. He turned his attention to supporting Active Directory and other infrastructure services. Later, he began to help companies and agencies use Microsoft's deployment and imaging tools. He holds numerous certifications including MCSE, MCSA, and Network+.

Dan Young

Dan Young has served as a Cisco Certified Systems Instructor (CCSI) in Cisco Systems training since 2001. He achieved his Cisco Certified Internet Expert (CCIE #11322) certification in Routing and Switching in the year 2003. Having taught over 400 Cisco ILT classes, primary in the area of CCNA and CCNP, Dan honed his delivery of complex Cisco topics. Now a CCIE Emeritus, Dan manages a team of Cisco, Microsoft, VMware and PMI instructors. He still maintains his passion for the instruction of IT topics, his favorite of which are Cisco routing and switching.